Nurole is the global platform changing the way organisations bring the best people on to their boards. We’re disrupting traditional search with a tech-driven process that is more efficient and effective, and creates stronger and more diverse shortlists for every role. 

Nurole is aiming to grow our paid Community for board members and board candidates which supports them in building their board career. We aim to help members develop into better board operators for the organisations they work with and stronger board candidates for the roles they are aiming for.

This is a role for someone with a strong operational skillset looking to apply those skills to community-building for a senior audience. You do not need to have community experience - someone from a PA/EA, event marketing or operations background would thrive.

You will support us with execution, community management and systems-building across all the key areas of the Community. This role will work closely with key stakeholders in the business, such as the Chief of Staff, CEO and Head of Demand Generation.

You will be involved in three key areas across the Community:

1: Event execution: Each context is slightly different but overall your work will span areas such as:

• Scheduling and planning: Work with stakeholders, speakers and event hosts to find event dates; configure event registration on our Community platform and external tools
• Execution: Work with internal stakeholders to ensure preparation and agenda are in place beforehand; ensure each event runs smoothly and meets our high standards of quality and engagement
• Communication: Serve as a primary point of contact for attendees, guest speakers, etc. and provide timely and clear communication
• Post-event tracking: Maintain accurate records of event metrics to gauge success and identify areas for improvement; collect and respond to attendee feedback; share attendees with sales team for further engagement
• Content creation: Prepare and upload content to the library as needed for use in future campaigns

2: Community management: Building relationships and ensuring that Community members receive a high level of support in the Community, through steps such as:

• Responding to member requests and queries via email
• Speaking with members on onboarding calls, member support ‘concierge’ calls, and occasionally on live events
• Collecting feedback from members
• Publishing bi-weekly digest of board roles in the Community

3: Community development: Testing new ideas and initiatives to deliver more valuable member experiences in the Community:

• For example, in the last 6 months we have experimented with new formats for our events, new tech tools to increase audience attendance and engagement, and piloting a mentor matching scheme.

We don’t expect you to be the ‘finished product’ in all of the areas listed below. We’re looking for someone who’s aware of their strengths and limitations and has a growth mindset to learn and improve. These are the skills/experiences we’re looking for:

• Experience: 2+ years experience as a PA/EA, or in event marketing or operations
• Environment: Exposure to a B2B environment, ideally in an entrepreneurial and independent setting, e.g. a start-up or small / medium sized organisation. If you have exposure to boards / board members as well, even better.
• Strong stakeholder management: You must have experience communicating and directing senior C-Suite or board-level colleagues or customers in a professional manner, in writing and over the phone.
• Strong organisational skills: You’ll be organised and able to structure your time, stay calm under pressure, and manage a large number of assignments to tight deadlines.
• Attention to detail: You’re able to manage complex logistics while striking the right balance between accuracy and speed of execution.
• Initiative: You will bring a creative approach to spotting and proposing improvements as you become more familiar with the Community.
• Tools: Knowledge of HubSpot (or a similar CRM), Zoom, Prismic, Circle (or a similar community platform) is a plus.

And if you have these personal attributes, we think you’ll enjoy and excel in our work environment:

• You’re highly collaborative and you’ll enjoy working in a small (c.50 people), technology-led, entrepreneurial and non hierarchical environment
• You will be driven, ambitious, and be excited by the prospect of joining a rapidly growing organisation
• You will have high standards of yourself and others around you and will be aligned with Nurole’s values of “be better, be bold and build trust”

• Competitive salary
• 25 days holiday per year + bank holidays
• Hybrid working
• Private health insurance 
• Pension scheme
• Regular team social events
• Dog friendly office in Hammersmith
• Employee referral bonus scheme

From global brands to local charities, almost every organisation has a board. They play a vital role overseeing, encouraging and holding these organisations to account. But while the world is changing quicker than ever, board-level hiring is stuck in the past. That’s where Nurole comes in.

We’ve created a tech-driven process that opens up the way boards hire new people. It’s more efficient and effective than traditional search, and creates stronger and more diverse shortlists for every role. 

By hiring the right people, good boards become great. Great boards change their organisations, and great organisations change the world. So the work we do matters. We’d love you to join us.

Founded in 2014, Nurole now stands at c.50 employees, 60,000+ members, and has helped place over 3,000 people into board roles.  The Financial Times named Nurole one of Europe’s fastest growing companies in 2019, 2020 and 2022.

Nurole's culture is built around three pillars – be bold, be better and build trust.

• We want people to be proud to work at Nurole – because of what we do, how we do it and what we stand for. 
• Throw yourself into your work and we’ll commit to you.
• We don’t mind if you make mistakes – as long as you learn from them.
• We’re big believers in data. This should guide everything we do.
• We strive to be a very human tech company. We want everyone to feel valued and able to do their best work.

Diversity is part of the Nurole DNA, as our platform is designed to attract and identify more diverse candidates for every role.

As a company, we are committed to being a diverse and inclusive organisation, but we know we have work to do. We recently appointed a Diversity Champion to drive our efforts in this area. They are looking at both our internal data and policies, and how the Nurole platform empowers people from the widest possible range of backgrounds.