Nurole is the global platform changing the way organisations bring the best people on to their boards. We’re disrupting traditional search with a tech-driven process that is more efficient and effective, and creates stronger and more diverse shortlists for every role.

We have over 60,000 members who apply for board roles and consume our content. Basic membership is free.

Our Board Community is a paid subscription for board members and board candidates offering members additional support and resources when it comes to building their board career. It aims to help members develop into better board operators for the organisations they work with and stronger board candidates for the roles they are aiming for.

We are now aiming to grow this paid Community. This is a role for someone looking to lead and grow a business unit, building on the existing foundations of a strong brand and established network, through community-building for a senior board-level audience. We are open to multiple backgrounds: someone from a (i) community-building, (ii) B2C subscription business, or (iii) start/scale-up generalist background could thrive.

You will own and lead the Community business unit by focusing on growth, product development, leading the Community team and representing the Community to internal and external stakeholders. This role is ultimately responsible for driving commercial outcomes (ARR and paid community users).

This role will work closely with key stakeholders in the business, such as the Chief of Staff, CEO and Head of Demand Generation.

You will be involved in three key areas across the Community:

1: Community product development & strategy

• Identify and prioritise new features to add to the Community to offer more value to members, based on our view of member feedback, reasons for churn etc.
• Learn and understand how Circle (our community tech platform) functions on a deep level to troubleshoot, build / maintain systems, and understand the user experience on the platform

2: Leading the Community team

• Direct line manager of a Community Associate who is focused on execution and delivery within the Community (e.g. events, member onboarding calls, etc.)
• Indirect dotted line relationships with other Community team members to achieve business goals, such as with:
• Head of Demand Generation (responsible for marketing-led and event-led Community ARR growth)
• Content Marketing Executive (responsible for Community member engagement and discussions)
• Business Development Executive (responsible for Community ARR growth via upselling to totally new joiners)

3: Represent the Community unit internally and externally

• Responsible for any go-to-market projects / partnerships with external stakeholders
• Be the ‘face’ of the Community internally to other Nurole teams in order to encourage greater adoption, up-selling, and collaboration in the course of their day-to-day work

We don’t expect you to be the ‘finished product’ in all of the areas listed below. We’re looking for someone who’s aware of their strengths and limitations and has a growth mindset to learn and improve. These are the skills/experiences we’re looking for:

• Experience: We think that someone from these backgrounds would excel in the role:
• (a) Community builder, particularly if you have launched, built and scaled paid communities
• (b) Built / led a B2C subscription-based business unit, particularly in professional education, learning & development, etc.
• (c) Generalist in start/scale-up, e.g. Chief of Staff or Founders’ Associate with prior experience across an entire business unit
• Strong stakeholder management: You must have experience communicating and directing senior C-Suite and board-level colleagues / customers in a professional manner, in writing and over the phone.
• Going from 0 to 1: You should have experience executing and scaling new projects or initiatives, ideally in an entrepreneurial and independent environment, such as a start-up / early-stage / small or medium-sized business.
• Commercial mindset: You should be comfortable with end responsibility for a key commercial output metric (i.e. optimising for this metric across all your areas of work vs. merely executing individual tasks)
• Tools: Knowledge of Circle (or a similar community platform), HubSpot (or a similar CRM), Figma or Zoom, is a plus; otherwise, you should have demonstrated an ability to learn and familiarise yourself with new tech platforms from scratch.

And if you have these personal attributes, we think you’ll enjoy and excel in our work environment:

• You’re highly collaborative and you’ll enjoy working in a small (c.50 people), technology-led, entrepreneurial and non hierarchical environment
• You will be driven, ambitious, and be excited by the prospect of joining a rapidly growing organisation
• You will have high standards of yourself and others around you and will be aligned with Nurole’s values of “be better, be bold and build trust”

• Competitive salary
• 25 days holiday per year + bank holidays
• Hybrid working
• Private health insurance 
• Pension scheme
• Regular team social events
• Dog friendly office in Hammersmith
• Employee referral bonus scheme

From global brands to local charities, almost every organisation has a board. They play a vital role overseeing, encouraging and holding these organisations to account. But while the world is changing quicker than ever, board-level hiring is stuck in the past. That’s where Nurole comes in.

We’ve created a tech-driven process that opens up the way boards hire new people. It’s more efficient and effective than traditional search, and creates stronger and more diverse shortlists for every role. 

By hiring the right people, good boards become great. Great boards change their organisations, and great organisations change the world. So the work we do matters. We’d love you to join us.

Founded in 2014, Nurole now stands at c.50 employees, 60,000+ members, and has helped place over 3,000 people into board roles.  The Financial Times named Nurole one of Europe’s fastest growing companies in 2019, 2020 and 2022.

Nurole's culture is built around three pillars – be bold, be better and build trust.

• We want people to be proud to work at Nurole – because of what we do, how we do it and what we stand for. 
• Throw yourself into your work and we’ll commit to you.
• We don’t mind if you make mistakes – as long as you learn from them.
• We’re big believers in data. This should guide everything we do.
• We strive to be a very human tech company. We want everyone to feel valued and able to do their best work.

Diversity is part of the Nurole DNA, as our platform is designed to attract and identify more diverse candidates for every role.

As a company, we are committed to being a diverse and inclusive organisation, but we know we have work to do. We recently appointed a Diversity Champion to drive our efforts in this area. They are looking at both our internal data and policies, and how the Nurole platform empowers people from the widest possible range of backgrounds.